RESTAURANTS AND HOSPITALITY

Every private dining enquiry, tracked from first message to booked event.

Pulse puts your enquiry forms, phone calls, texts, booking calendar and review requests in one platform. Your events team can see what is open, what is booked and what was lost, without retyping anything.

  • Month-to-month, no contract
  • Memphis-based support
  • Works with the website your agency designs
Restaurant team in a dining room
WHAT A MISSED ENQUIRY COSTS

Put your own numbers in.

Example numbers are filled in. Change them to match your restaurant. Nothing you enter is saved.

Your numbers

What that adds up to

Bookings lost a month
0.9
Revenue at risk a month
$1,350
Revenue at risk a year
$16,200

This is an estimate from the numbers you enter, not a promise of results.

HOW PULSE HANDLES IT

Five systems Pulse runs for you.

1

The enquiry pipeline

A form on the website sends an email. Someone copies it into a notebook or a spreadsheet. Nobody else can see it, and nothing reminds anyone to follow up.

  • The enquiry form on your site creates a record with the date, party size, event type and location. No retyping.
  • It lands in an events pipeline: New, Contacted, Proposal sent, Booked, Lost.
  • The coordinator gets a notification and a follow-up task. If an enquiry sits untouched, Pulse reminds them.
  • When an event books, its value is recorded, so you can see booked revenue by location and by source.
Private dining enquiryNew
Party size24
Event typeRehearsal dinner
LocationMain dining room
NewContactedProposal sentBooked
2

Missed-call text-back

The phone rings while the floor is full. The caller hangs up and books their event somewhere that answered.

  • When a call goes unanswered, Pulse texts the caller back so the enquiry is not lost.
  • Replies land in one shared inbox with your texts and emails, on desktop or the mobile app.
  • On PULSE Scale, an AI voice agent can answer the call, take the event details and add them to the pipeline.
Missed call
Sorry we missed your call. How can we help?
Do you have a room for 20 on Friday?
Shared inbox
3

Past guest follow-up

Every past host and every enquiry that never booked is sitting in an old inbox. Nobody gets back to them before the next busy season.

  • Before the seasons you choose, Pulse sends past hosts and old enquiries a short note by email and text.
  • Anyone who replies goes straight back into the events pipeline with their history attached.
Past host
Past host
Past host
Events pipeline
NewReplied
4

Bookings and reminders

Planning calls and room walkthroughs get booked by phone and email, and some people forget to show up.

  • Guests book a tasting, a walkthrough of the room or a planning call from your calendar link.
  • Confirmations and reminders go out by text and email without anyone sending them.
Book a planning call
10:00
13:30
15:00
Reminder: your planning call is tomorrow
5

Reviews after the event

Happy hosts rarely leave a review unless someone asks them at the right time.

  • After an event, Pulse sends the host a short message asking how it went, with a link to leave a review.
  • New reviews come into the same platform, so your team can reply in one place.
Event done
How did it go?
New review
MORE THAN ONE LOCATION

One account for the whole group.

Each location keeps its own enquiry form, calendar and coordinator. Enquiries go to the right person automatically, and the owner sees every location in one view. Adding a location means adding it to the account, not buying another set of tools.

Routing across locations is part of PULSE Scale.

Location A
Location B
Location C
Coordinator
Owner view
Location A0
Location B0
Location C0
EVERYTHING THAT'S INCLUDED

Five systems, one platform, one bill.

The enquiry pipeline

The enquiry pipeline

Every enquiry tracked from form to booked event.

Missed-call text-back

Missed-call text-back

Callers get a text back while your team is on the floor.

Past guest follow-up

Past guest follow-up

Past hosts hear from you before the busy season.

Bookings and reminders

Bookings and reminders

Guests book themselves and get reminded automatically.

Reviews after the event

Reviews after the event

Hosts are asked for a review at the right moment.

WHICH PLAN FITS

Most restaurants start on PULSE Growth.

Tier 1

PULSE Site

For businesses needing a fast, secure, modern web presence.

$97/ month
Includes unlimited site traffic bandwidth
Managed Cloud Hosting & Security
Vibe AI Natural-Language Editor
Dynamic Forms & Scope Calculators
Mobile-Responsive Infrastructure
Zero Plugin Vulnerabilities
MOST POPULAR
Tier 2

PULSE Growth

Full operational CRM and multi-channel marketing engine.

$297/ month
Replaces 10 standalone subscriptions
Everything in PULSE Site, plus:
Unified CRM & Sales Pipelines
2-Way SMS & Email Marketing
Universal Inbox (Web + SMS + Email)
Team Calendar Booking & Auto Reminders
Automated Review & Reputation Flow
Missed-Call Instant Text-Back
Tier 3

PULSE Scale

Advanced automation, multi-division routing, and AI agents.

$497/ month
For multi-division or high-velocity teams
Everything in PULSE Growth, plus:
Multi-Division Pipeline Routing
24/7 AI Voice & Web Chat Agents
Interactive Custom Estimators
Custom Member & Client Portals
Advanced Attribution Analytics & Reporting

Pass-Through Communications: Standard platform features are included in monthly tiers. Advanced usage (SMS messaging, phone calls, email marketing blasts, and AI tokens) is billed transparently on a pass-through usage basis.

WHAT HAPPENS NEXT

What happens when you click Explore Platform.

1

Send the form

Your name, contact details and what you want to fix.

2

Get a confirmation

It arrives straight away, so you know we have your details.

3

Book a walkthrough

Our Memphis-based team reaches out to set up 15 minutes with you.

4

See it on your setup

We show how Pulse would run your current tools, with a timeline.

5

Switch at your pace

We move your contacts over while your current tools keep running.

FREQUENTLY ASKED

Questions about running Pulse in your restaurant

See how your enquiries would run in Pulse.

Book a 15-minute walkthrough. We'll show you how an enquiry moves from your website to a booked event.

Business owner checking his phone